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Water and sewage bills are sent quarterly and must be paid in full within 21 days. The City of Dearborn offers a variety of options for residents to pay their water bills in order to make the process as easy as possible. Residents should login by using their water billing account number and name, exactly as it appears on the water bill.How does Dearborn Heights' automatic withdrawal process work?
This process speeds up payment posting and eliminates delays. Dearborn Heights participates in automatic withdrawal from your savings or checking account. Residents would still receive a copy of the water bill and the balance amount would be taken out of your account on the due date. This is the best option to avoid paying late penalties!What is the water billing department?
The water billing department is responsible for calculating and distributing bills to all residents and businesses in Dearborn Heights. Our water meter readers take actual readings from each house and business and we record them into each customer's account. From there, bills are sent out on a bi-monthly basis to all residents.What does the water department do?
The main functions of the department are to maintain customer accounts, investigate high or low water consumption, prepare final bills, answer phone calls from customers, and set up service appointments for stopped meters, final reads, and other types of repairs. Our staff also assists residents in helping to identify leaks at a property.