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Frequently Asked Questions

How do I contact Covered California Medi-Cal?

For general questions about Medi-Cal, members and medical providers can call the official helpline at 1-800-541-5555. Depending on the situation, you may also call Covered California at 1-800-300-1506 or your county’s Medi-Cal office.

How do I switch from Medi-Cal to Covered California?

Learn more about the plans available in your county through the Medi-Cal Managed Care Health Plan Directory. If you need to cancel your Medi-Cal coverage, call your local county office. Once you are released from Medi-Cal, call 1-877-752-4737 option 3 to be enrolled in a Covered California plan.

What is covered California and how does it work?

Covered California is a free service from the state of California that connects Californians with brand-name health insurance under the Patient Protection and Affordable Care Act. It’s the only place where you can get financial help when you buy health insurance from well-known companies.

How does Covered California determine eligibility for Medi-Cal?

Eligibility: When you request a quote from Covered California, they will determine if you or a family member has Medi-Cal eligibility. Coverage cancellation: If you want to cancel your Medi-Cal plan, you can request this cancellation through Covered California.


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