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The purpose of the Better Business Bureau is not to act as an advocate for businesses or consumers, but to be a mutually trusted intermediary basing neutrality to resolve disputes, facilitate communication, and to provide information on ethical business practices.Why would the Better Business Bureau Call Me?
Usually, if Better Business Bureau calls someone, they want them to become their member. So, if they called you, perhaps they want you to pay them money in order to become their member and thus have some of their benefits.Is the Better Business Bureau worth it?
The Better Business Bureau definitely deserves some of the criticism it is getting. However, generally speaking, I strongly believe that businesses that have voluntarily went through the certification process, are less likely to be scammers or even poor service providers.