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Frequently Asked Questions

What is adselfservice plus?

ADSelfService Plus allows you to reset passwords and unlock accounts from the logon screen of major operating systems: Windows, macOS, and Linux. ADSelfService Plus' native iOS and Android apps help you reset your passwords and unlock your accounts, right from your mobile devices.

How to disable default domain logins in adselfservice plus?

Disable default domain logins by selecting Show 'Select Domain' as default value. Click Save. Multi Logon Attribute Settings : Enable ADSelfService Plus user login with other unique login attributes.

How do I Reset my adselfservice plus mobile app password?

Tap the Scan QR Code button located in the bottom-right corner of the screen. Select the Mobile Access button on the ADSelfService Plus user portal webpage or the reset password/account unlock page. Scan the QR code displayed. All the server details are automatically updated in your ADSelfService Plus mobile app.

How to configure adselfservice plus port [http]?

You can choose a HTTP or a HTTPS port. Select the ADSelfService Plus Port [HTTP] and enter the port number of your choice. If you want to configure a HTTPS port, select the ADSelfService Plus Port [HTTPS] option and enter the port number. If you want to apply SSL certificate, Click Apply SSL Certificate (optional) and follow the steps.


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